by bob.rook | Aug 19, 2019 | Uncategorized
Digital innovation has changed the landscape of every industry. With increased customer knowledge and commoditized products and services, businesses are focusing on customer experience to develop key differentiators from their competition. Microsoft Dynamics 365...
by bob.rook | Aug 19, 2019 | Uncategorized
This e-book “crash course” will show you how adopting cloud-based Office 365 gives you ever-improving versions of apps with new capabilities delivered every month. Learn how Office 365 empowers you to access content from any device, coauthor with anyone in...
by bob.rook | Aug 19, 2019 | Uncategorized
Employees spend 50% more time collaborating with other employees. Yet many are still not working to their full potential because of disorganized collaboration, file sharing and decision-making processes. With Windows 10 and Office 365, you can collaborate in real time...
by bob.rook | Aug 13, 2019 | Uncategorized
End of support is fast approaching for Windows 7 and Office 2010. Is sticking with Windows 7 worth the risk? How much will it cost? What does this mean for your company? Check out this article to explore these questions. Contact Captiva to #GetModern. Read...
by bob.rook | Aug 12, 2019 | Uncategorized
This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator. Read More…
by bob.rook | Aug 12, 2019 | Uncategorized
Jumeirah Hotels & Resorts–owners of some of the world’s most luxurious hotels–has a reputation for delivering world-class hospitality. In their tradition of excellence, the company compiles data through its customer loyalty program to customize...