by bob.rook | Jul 30, 2019 | Uncategorized
Customer service has been around for a long time. But with new tech, customer service is changing rapidly. Microsoft Dynamics 365 has the capability to radically improve your customer service experience. Drive business results with next-generation, multi-channel...
by bob.rook | Jul 29, 2019 | Uncategorized
Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges–creating more personalized patient...
by bob.rook | Jul 29, 2019 | Uncategorized
When Think Up Consulting, a brand strategy and change management firm, introduced Microsoft Teams, it was a big shift for the organization from a collaboration standpoint. They brought file sharing, team chat and project management together using Teams as the main hub...
by bob.rook | Jul 23, 2019 | Uncategorized
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by bob.rook | Jul 16, 2019 | Uncategorized
More and more organizations are discovering the value of an all-in-one system for sales engagement. As a result, these new platforms are taking over the industry and revolutionizing the way sales are being conducted. Find out everything from the current status of...
