by bob.rook | Aug 27, 2019 | Uncategorized
In a world of instant gratification, customers expect more from the businesses they patron. That’s why you need a CRM solution that’s more than just a CRM platform. You need an all-in-one business management solution to streamline and connect business...
by bob.rook | Aug 27, 2019 | Uncategorized
With Microsoft Dynamics 365 and Adobe Marketing Cloud, 24 Hour Fitness helps engage with customers to give them the tools they need to stay focused on their fitness goals. With an in-depth customer data profile, they can tailor a customer’s journey to ensure...
by bob.rook | Aug 26, 2019 | Uncategorized
With its global client base increasing, Think Up Consulting needed to improve its remote working capabilities and enhance security. The company adopted Microsoft Teams to securely accommodate remote employees. And with Windows 10 and Office 365, Think Up unites its...
by bob.rook | Aug 20, 2019 | Uncategorized
Microsoft developed COSMIC (Customer Obsessed Solution Management and Incident Care) to help streamline the tasks required to complete a transaction. It provides a clear view of the case as it progresses and uses defined stages to show status from start to finish....
by bob.rook | Aug 19, 2019 | Uncategorized
Digital innovation has changed the landscape of every industry. With increased customer knowledge and commoditized products and services, businesses are focusing on customer experience to develop key differentiators from their competition. Microsoft Dynamics 365...
