Do the right thing.

• When it’s right for the customer, right for the company, and you’re proud of your decision, you’ve done the right thing.
• When we’re learning from our mistakes, we’re doing the right thing.
• We empower each other to do the right thing. This means: trust each other, transparently share results, forgive honest mistakes, act ethically, demand excellence from ourselves, and remain accountable to each other.

Customer inspired.

• We amaze customers with our service, expertise, and transparency.
• We are grateful for our role in our customers’ lives, providing peace of mind, and increasing their business and reputation. We will not let them down.
• We turn customers into advocates, earning it with every action.

Where the best get better.

• We are challenged by the most interesting and meaningful work of our careers, inspired by engaged, passionate people.
• We celebrate successes and nourish personal growth and leadership.
• We continuously improve ourselves, knowing that without our own strength, we cannot serve to the best of our ability.
• We support and develop each other, while not forgetting to laugh.

Built to last.

• We choose long-term investment over short­-term gain.
• We build for growth and profitability, because financial health sustains us and ensures we’re in control of our destiny.
• We build lasting relationships with customers, employees, and our communities, by making what’s important to them, important to us.